Licensed Products
Please note, for the licenses that have expired, we do NOT carry anymore stock! Please do not inquire regarding anything Disney or Taylor Swift, those licenses have expired.
- 01/01/2007 - 12/31/2009 - Disney (Expired) - Pirate of the Caribbean, Nightmare Before Christmas, High School Musical, Cars, Finding Nemo, Mickey & Friends, Winnie the Pooh, etc.
- 01/01/2008 - 12/31/2009 - Taylor Swift (Expired)
- 01/01/2007 - Present - Alchemy Gothic Ltd.
- 07/01/2009 - Present - Lethal Threat
- In 2010 we are working with Perri's who is licensing: Marvel, AC/DC, Tattoo Johnny, Vulture Kulture, Elvis Presley, Betty Boop, Marilyn Monroe, Penthouse, AC/DC, Pink Floyd, Queen, Skelanimals, Garfield and more!
Did Hot Picks lose or get dropped from the Disney or Taylor Swift licenses?
We got asked this a lot at NAMM 2010 :) No, absolutely not! Hot Picks has a pre-established contract with all it's licensed properties. As a matter of fact, we did so well with the products, we continued to work with Disney after our established end date of March 2009 for another 10 months until Jan 2010 to satisfy the demand.
Does Hot Picks Do Artist Endorsements or Custom Picks?
Hot Picks has put a hold on endorsement and small custom orders. When and/or if this changes, we will post more information on our Hot Picks MySpace.
New Accounts - Distributor Level Pricing
Hot Picks USA established a policy in 2006 of requiring a minimum opening order and a minimum quarterly re-order level to receive distributor level pricing. We will discuss and evaluate minimum requirements on a store by store in the U.S., or country by country basis for our international distributors.
"Exclusive" or "Sole Distribution", and "better" pricing
Hot Picks USA does not grant "exclusive" or "Sole Distribution" agreements.
In rare circumstances, when an opening order is of large dollar volume, and following orders are also large, we will discuss exclusive deals. Each request will be considered on its own merits, and will be reviewed every 6 months if granted. We do not allow the use of "Exclusive" to be used on any advertising or in talking with customers or stores.
Bank Check Information
At this time, Hot Picks USA will only accept bank checks from U.S. or Canadian Distributors. Please note: Your order will not ship until the check has cleared!
Terms / On Account Information
All initial orders must be paid via Credit Card or Wire Transfer to establish an initial account. Please contact our Finance Director via email: finance if you have any further questions.
Wire Transfer Information
Please inquire for information to assist in wire transferring your funds. For EU countries, we do NOT have an IBAN number, but we do have a swift code for our bank.
Credit Card / PayPal Information
At this time, Hot Picks USA will only accept credit cards from Visa, Master Card or Discover on orders $1,000 or less, or PayPal as a payment method. All orders over $1,000 must be paid with a wire transfer. We do NOT accept American Express. Please inquire for PayPal transfer information.
Freight & Shipping Information
Concordia Freight
1-800-933-3368
Webmaster@ConcordiaFreight.com
Shipping Method
In order for Hotpicks to remain efficient with processing international orders, we have changed our shipping information and guidelines and they MUST be followed. For international shipments we use the following:
- DHL
- Concordia Freight
- USPS (Restrictions on size and weight)
If you decide to use your own shipping company this is ok, however you MUST have all paperwork and/or documents filled out with that shipping company and arrange for them to pick up at our facility. As an example, we do not use UPS or Fed Ex for international shipments but if you have an account with either of these companies, we will send your invoice of merchandise to you via email and you will have to deal directly with that shipper and create your own label for the pickup of merchandise. All we would do at our facility is sign the paperwork when your shipper arrives for pick up. Most countries will allow this process but if your country does not allow this with UPS or FED EX, you will have to use one of the 3 shipper's that we use.
If you use Concordia Freight, they will ship to a main airport in your country (which is a lot less money). In addition we can get door to door quotes for you as well. You must let us know which method you would prefer before we can get a quote from Concordia.
Continental US Orders are typically sent via UPS but we can accomodate other shipping companies if you have an account with them. Please inquire with your sales rep for details.
Shipping Time
Hot Picks USA will endeavor to get distributor orders packaged and ready to ship within 5-10 business days of a finalized and confirmed Pro Forma. We attempt to ship store orders within 2 business days after placing your order. While we attempt to keep all items in stock at all times, holidays, trade shows, and special promotions can cause us to be temporarily out of stock at times. We appreciate your patience!
Shipping Errors
All shipping errors must be reported to Hot Picks USA within 7 business days of delivery to qualify for credit.
